One operating system for rooms, cafe, pool, and guests. Revenue tracked in real time. Guests cared for before they ask.
Rooms, apartments, cafe, pool — all in one view. No switching between Booking, spreadsheets, and notes.
Occupancy, ADR, cafe sales, pool revenue — measured daily. Know exactly where money comes from.
Preferences, past visits, dietary needs — all stored. Every guest feels known, every stay feels personal.
Booking requests, email enquiries, phone notes — all routed to your dashboard. No lost messages, no double-bookings.
Confirmation emails, pre-arrival info, check-out notes — sent without you touching a keyboard. Each message feels handwritten.
Every new review triggers an alert and a suggested response. Your reputation managed proactively, not reactively.
Morning briefing: occupancy, revenue, cafe performance, upcoming arrivals. You know more in 30 seconds than before in an hour.
Most boutique properties guess at revenue. You track it by room type, by service, by season. Know what fills your rooms on rainy weekends. Know which weeknights your cafe brings in the most. Make decisions from data, not memory.
WillaPuckOS runs the operations so you can focus on the experience. Guests get better service. Revenue gets better tracked. You get back your evenings.